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Ryval Warranties

In the un-likely event, that your glass backboard breaks for any reason, Ryval Hoops will warranty and ship free in continental contiguous United States, to the original retail residential purchaser a one-time replacement glass backboard. This warranty does not include any labor or Installation costs.

This limited guarantee is extended to the original retail purchaser when used for single family home/residential use on all Coach Series and Kong Series Ryval Basketball Goals. This offer terminates if the original retail purchaser otherwise transfers or sells the product. This new extended backboard replacement guarantee begins with purchases after Nov 1st, 2019.

*See Warranty below for details required to initiate a claim.


Ryval Warranty

Buyer agrees that products sold by Ryval hoops carry the following warranty.  Subject to proper installation and normal, intended use, all structural components of Coach Series™, Phenom X Series™, Kong Series™, Wall Mount Hoops are warranted to the original owner to be free of defects in materials and workmanship for the duration of ownership (Limited Lifetime) by the original retail purchaser, subject to the limitations below. The Driveway Series™ will be covered by this warranty for a period of 5 years. This limited warranty coverage is extended only to the original retail purchaser and terminates if the original retail purchaser otherwise transfers of sells the product. This warranty is limited to a repair or replacement of the defective part. Product covered under this warranty will be shipped at the customer’s expense. Ryval Hoops is not responsible for any expense associated with freight, or delivery and installation of the warranted part(s). Ryval Hoops reserves the right to inspect all warranty claim parts for which a claim has been made.

Any modification could damage the structural integrity of the equipment and voids all warranties.  Where listed as “Limited”, the warranties shall cover damage or failure that occurs during the course of normal or intended use of the product.  Normal or intended use shall be described as activity that is necessary for the participation in the sport for which the equipment is designed.  Not covered is damage caused by vandalism, non-basketball activities or any other activity that could be regarded as abusive.

Padding Warranty:  Multi-Purpose Backboard Edge Padding: One-year limited warranty.  Custom fit & Wrap around Pole Padding & Gusset Padding One-year limited warranty.

Net:  One-year limited warranty

Not Covered By This Warranty

  • Any Products subjected to abuse, negligence, improper installation, vandalism, acts of God, alteration of product or any other events beyond the control of Ryval Hoops.
  • Use in non-residential applications of glass backboards.
  • Paint or rusted parts. If rust begins, sand rust & loose paint, primer & paint with a satin black.  Touch-up kits are available.
  • Deterioration of product due to time or wear and tear.
  • Use in non-residential applications of Glass backboards.

Normal deterioration of products due to atmospheric conditions, weather, rust wear and tear (including paint), or other causes that do not affect functional use are not covered by Ryval Hoops warranties.  All warranties are valid only when product is used in the intended application and when installed according to Ryval Hoops instructions. Warranty will be void if maintenance instructions in the owner’s manual are not followed.  If you did not receive an owner’s/instruction manual, please contact Ryval Hoops and one will be sent to you.

Warranty Claims:  A copy of the original invoice must be presented to initiate warranty claim. A warranty claim form must be completed and photos submitted for any item you wish to claim under warranty.  If part to be warranty is requested, a “Return Merchandise Authorization” (RMA) number will be required prior to shipping damaged Product by original retail Consumer Purchaser with freight prepaid by consumer. If the purchase was made through a dealer, warranties do not cover dealer service charges, labor charges, freight or travel expense associated with replacement, repair or removal or warranty item

 This warranty is exclusive and expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for use.  Ryval Hoops does not assume, or authorize any person to assume for us, any other liability in connection with the sale of our products. If Ryval Hoops cannot disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire or expiration or the applicable warranty period.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you, Ryval Hoops does not assume or authorize any person to assume for us, any other liability in connection with the sale of our products. Ryval Hoops shall not be liable for loss of use of the product or other consequential or incidental costs.  Expenses or damages incurred by the consumer or any other use.

To the maximum extent permitted by law, Ryval Hoops assumes no responsibility for incidental or consequential damages, which may arise from the purchasers or use of our equipment. Some states don not allow the exclusion or limitations of incidental or consequential damage, so the limitation or exclusion may not apply to you.  If any provision of this warranty is invalid, void or unenforceable in any instance or respect, the unenforceable provision will be severed and reformed to affect the intent of this limited warranty to the maximum extent possible, and the remaining provisions shall continue in full force and effect and shall be enforced to the full extent permitted by law.

Ryval Hoops reserves the right at any time to change product specifications or substitute similar components. A limited lifetime warranty is effective for the duration of ownership by the original retail purchaser or 5 years after discontinuation of the product by Ryval Hoops.


This warranty gives you specific rights and you may also have other rights, which vary from state to state.

Questions or Comments?


Phone: 800-787-0655